Blogs

Improve HCAHPS Scores

Take a Seat, Make a Connection to Help Raise HCAHPS

Bedside conversations can help improve patient experience and outcomes

Whiteboards

A simple way to improve the patient experience

Get More Out of Scheduled Rounding

Boost HCAHPS and staff workflows by optimizing processes

How to Expand Team-Based Care

Coordinate expertise for better outcomes

Bedside Report

Overcome barriers to maximize benefits

Environment and Experience

Enhance cleanliness to boost satisfaction and promote healing

Educating for Wellness

Leverage learning styles for the best health outcomes

Increasing HCAHPS Through Better Medication Communication

The positive impact of medication clarity

Elevate the Patient Experience
for Better Outcomes

How the patient experience affects communication and health management

Enhancing Health Literacy
with Written Materials

The impact of printed discharge instructions

Addressing Call Light
Responsiveness

Managing workflows and patient expectations for better HCAHPS

Reduce Readmissions

Discharge Planning

Address multiple factors for the best outcomes

Promoting Medication Compliance

Set patients up for success to reduce readmissions

7 Tips to Raise Patient Engagement

Empower your patients for better outcomes

Addressing Social Factors

Reduce hospital readmissions through personalized planning

Securing the Right Level of Care After Discharge

Optimal care planning to reduce hospital readmissions

Teaching to Reduce Readmissions After a Heart Attack

Essential patient education to address the most common complications

Healthcare Leadership

Reducing Workplace Violence in Healthcare: Can Patient Engagement Help? 

Using patient engagement to rebuild trust 

Using Print and Digital Tools to Improve Patient Outcomes

Learn how combining print with digital tools can lead to a more positive healthcare experience

Improve and Maintain Your Leapfrog Hospital Safety Grade

5 Ways to Improve Your Leapfrog Hospital Safety Grade

Build a culture of safety to make an impact throughout your organization