Blogs
Improve HCAHPS Scores
Take a Seat, Make a Connection to Help Raise HCAHPS
Bedside communication helps improve patient experience and outcomes
Patient Whiteboards
A simple way to improve the patient experience
Rounding Nursing Checklist and Solutions
Boost HCAHPS and staff workflows by optimizing processes
Effective Team-Based Care
Coordinate expertise for better outcomes
Bedside Reporting
Overcome barriers to maximize benefits
Improving Hospital Cleanliness
Enhance cleanliness to boost satisfaction and promote healing
Educate for Wellness
Leverage learning styles for the best health outcomes
Improve Medication Communication
The positive impact of medication clarity
2025 HCAHPS Survey Changes
Beyond the Questions
5 changes to the 2025 survey are designed to increase responses
Elevate the Patient Experience
for Better Outcomes
How the patient experience affects communication and health management
Enhance Health Literacy
with Written Materials
The impact of printed discharge instructions
New Year, New HCAHPS Survey Questions
Changes to the 2025 HCAHPS put a new focus on patient experience
Addressing Call Light
Responsiveness
Managing workflows and patient expectations for better HCAHPS
Reduce Hospital Readmissions
Discharge Solutions
Address multiple factors for the best outcomes
Promote Medication Compliance
Set patients up for success to reduce readmissions
7 Tips to Raise Patient Engagement
Empower your patients for better outcomes
Addressing Social Factors
Reduce hospital readmissions through personalized planning
Securing the Right Level of Care After Discharge
Optimal care planning to reduce hospital readmissions
Teaching to Reduce Readmissions After a Heart Attack
Essential patient education to address the most common complications
Healthcare Leadership
Reducing Workplace Violence in Healthcare: Can Patient Engagement Help?
Using patient engagement to rebuild trust
Using Print and Digital Tools to Improve Patient Outcomes
Learn how combining print with digital tools can lead to a more positive healthcare experience
Improve Your Leapfrog Hospital Safety Grade
5 Ways to Improve Your Leapfrog Hospital Safety Grade
Build a culture of safety to make an impact throughout your organization
Improve OAS CAHPS
Improve Your OAS CAHPS Scores
Build your outpatient and ambulatory surgery patient scores